Category Archives: Certifications

Why The HDI Customer Service Representative Certification Is Great For IT Professionals

Why The HDI Customer Service Representative Certification Is Great For IT Professionals

Enhance your IT career with the HDI Customer Service Representative Certification. Acquire essential skills and boost credibility in just a few steps!


In the fast-paced world of information technology, providing exceptional customer service is crucial. IT professionals are not only responsible for technical expertise but also for ensuring customer satisfaction. That’s where the HDI Customer Service Representative (CSR) certification comes into play. This article delves into the reasons why the HDI CSR certification is a great choice for IT professionals who aim to enhance their skills, advance their careers, and deliver outstanding customer service.

Why Pursue the HDI Customer Service Representative Certification?

Boost Your Professional Credibility

Obtaining the HDI CSR certification instantly enhances your professional credibility in the IT industry. Employers value individuals who have acquired relevant certifications as it demonstrates a commitment to excellence and continuous learning. By showcasing your certification, you set yourself apart from the competition … Read the rest

Top 10 Cyber Security Certifications of 2023 to Empower Experts

Top 10 Cyber Security Certifications of 2023 to Empower Experts

Empower yourself with the top 10 cyber security certifications of 2023. Enhance your skills and protect against evolving threats.


In today’s digital age, cybersecurity has become a critical concern for organizations and individuals alike. With the increasing number of cyber threats and attacks, it has become crucial to have skilled professionals who can protect sensitive information and systems from potential breaches. Cybersecurity certifications play a vital role in equipping experts with the necessary knowledge and skills to tackle these challenges effectively. In this article, we will explore the top 10 cyber security certifications of 2023 that empower experts to safeguard against evolving threats and secure valuable data.

Table of Contents

  1. Certified Information Systems Security Professional (CISSP)
  2. Certified Ethical Hacker (CEH)
  3. Certified Information Security Manager (CISM)
  4. CompTIA Security+
  5. Certified Cloud Security Professional (CCSP)
  6. Offensive Security Certified Professional (OSCP)
  7. Certified Information Systems Auditor (CISA)
  8. Certified Secure Software Lifecycle Professional (CSSLP)
  9. GIAC
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Microsoft Security, Compliance, and Identity Fundamentals SC-900

I am happy to announce that I achieved my Microsoft Security, Compliance, and Identity Fundamentals SC-900 Certification.

SC-900 is the entry level security exam for a wide array of Microsoft products. I put products there, plural, because SC-900 is more than just understanding Azure products that fit the identity/security mold. You will also be tested on Microsoft 365 products, as well as identity products such as Active Directory in depth. Importantly, the exam is probably half and half Azure and Microsoft 365 products. If you are looking for solely Azure products, then AZ-500 may be a better exam (But is obviously much more difficult). The types of questions in SC-900 that involve M365 are often around security tools such as Microsoft Defender For Office 365/Identity/Endpoint/CloudApps, or around compliance tools such as “eDiscovery”.

If you’ve already sat AZ-900, then this exam might be a little easier as some Azure concepts

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Azure Fundamentals AZ-900: The Foundation for Cloud Success

Gain the essential knowledge and skills for cloud success with Azure Fundamentals AZ-900. Unlock the potential of Microsoft Azure Foundation.


I am happy to announce that I achieved my Microsoft Azure Fundamentals AZ-900 Certification. The AZ-900 for me was an interesting exam. I went in thinking I was going to fail even after putting in 20+ hours of studying. I suppose it’s better to over prepare though. I was hoping to get 55 questions, so it gave me room for more mistakes however they only gave me 35 questions and I was shocked right out of the gate. With all my over studying I was able to breeze through the questions and pass the Microsoft Azure Fundamentals Az-900 with a score of 805. It’s also to remember scores are no big deal a pass is a pass, and you achieved your certification. The most important thing is to schedule … Read the rest

UEWA – Ubiquiti Enterprise Wireless Admin

I’m excited to say that I have obtained the UEWA – Ubiquiti Enterprise Wireless Admin certification.

UBIQUITI ENTERPRISE WIRELESS ADMINA great starting point is to get yourself familiar with what you will be going through in class. I downloaded the UEWA Training Guide and made sure I completed it. Study the material well if your not a day to day wireless deploying admin. 

I know when I took on the challenge of obtaining the UEWA – Ubiquiti Enterprise Wireless Admin certification I did not expect having to learn physics of wireless  or mathematical equations. 

This class will teach you best practices for deploying Wifi and Unifi specific settings to squeeze the best performance out of each wireless access point. 


Additionally you will learn:

WLAN Fundamentals

Ubiquiti Enterprise Wireless Admin UEWA

  • Unlicensed Radio Spectrum
  • Channel Operation
  • Regulatory Domains
  • WLAN Standards
  • Wireless Access Methods
  • Network Equipment

WLAN Planning

  • Wireless Technology
  • Coverage & Channels
  • TX Power
  • Antenna Gain
  • Channel Availability
  • Signals
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Top IT Management Certifications

So your here to find out what top IT Management Certifications you can get to get a leg up in your current position or to be promoted to IT Management. I’ve been and IT Manager for a few years and it is definitely challenging work. I was mostly a technical person and for me the aspect of having to handle employees and growing the social skills required was rough, even to this day it is something I must keep working on. 

If you want to succeed as an IT manager you will need to have a working knowledge of cyber security, storage, hardware, software, networking and management frameworks and then use all that knowledge ad methodologies to improve the business. 

Top IT Management Certifications

  • AMA Certified Professional in Management
  • Certified Information Security Manager (CISM)
  • Certified Associate in Project Management (CAPM)
  • Certified in the Governance of Enterprise IT (CGEIT)
  • Information Technology
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