Patrick Domingues

So, we have bumped into Splashtop Software, and we wish to uninstall it from all the computers. Unfortunately, we cannot find the uninstaller in add or remove programs so the next best solution would be to run a Command Script to remove the Splashtop Software.

What is Splashtop anyways? 

Splashtop is a family of remote-desktop software and remote support software, developed by Splashtop Inc. Splashtop enables users to remotely access or remotely support computers from desktop and mobile devices. Splashtop enables remote computer access for businesses, IT support and help desks, MSPs, and educational institutions.

In a few steps we will have the Splashtop Software removed.

1. Open Notepad.
2. Copy and paste the following into notepad.

msiexec /x {B7C5EA94-B96A-41F5-BE95-25D78B486678} /qn 

REG DELETE "HKEY_LOCAL_MACHINE\SOFTWARE\Splashtop Inc." /f > nul 2> nul
REG DELETE "HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Splashtop Inc." /f > nul 2> nul

RMDIR /S /Q "C:\Program Files (x86)\Splashtop\Splashtop Remote\Server" > nul 2> nul
RMDIR /S /Q "C:\ProgramData\Splashtop\Temp" > nul 2> nul

sc stop "SplashtopRemoteService"
sc delete "SplashtopRemoteService"

sc stop "SSUService"
sc delete "SSUService"

RMDIR /S /Q "C:\ProgramData\Splashtop\Splashtop Software Updater" > nul 2> nul
RMDIR /S /Q "C:\Program Files (x86)\Splashtop\Splashtop Software Updater" > nul 2> nul

3. Save As your notepad doc as splashtopremoval.bat and remember to change Save As Type to All Files. 

4. Right click on ateraremoval.bat and select run as administrator. 

You can also automate this process by deploying this script through your current RMM tool or through Windows Group Policy.

I hope this article was helpful, if you have any questions, please feel free to contact me. If you would like to be notified of when I create a new post, you can subscribe to my blog alert.

Patrick Domingues

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