How To Uninstall Atera Agent Software

So we have bumped into the Atera Agent Software and we wish to uninstall it from all the computers. You cannot find the uninstaller in add or remove programs so the next best solution would be to run a Command Script to remove the Atera Agent Software.

 

What is Atera anyways?

Atera provides a great an all-in-one management platform. It brings together remote IT monitoring and management, powerful ticketing and customer satisfaction surveying, billing and invoicing, and much more. Atera is used by IT support companies and MSPs in the US, Europe, and Asia. 

 

In a few steps we will have the Atera Agent Software removed.

  1. Open Notepad.
  2. Copy and paste the following into notepad.
msiexec /x {EFB51F01-9805-4293-BB16-6F17EF4CEDF2} /qn

timeout /t 5 /nobreak >nul

sc stop AteraAgent > nul 2> nul
sc delete AteraAgent > nul 2> nul

taskkill /f /im TicketingTray.exe > nul 2> nul
REG DELETE "HKEY_CURRENT_USER\Software\ATERA Networks" /f > nul 2> nul
RMDIR /S /Q "%userprofile%\appdata\local\temp\TrayIconCaching" > nul 2> nul

taskkill /f /im AteraAgent.exe > nul 2> nul
taskkill /f /im TicketingTray.exe > nul 2> nul
taskkill /f /im AgentPackageMonitoring > nul 2> nul
taskkill /f /im AgentPackageInformation > nul 2> nul
taskkill /f /im AgentPackageRunCommandInteractive > nul 2> nul
taskkill /f /im AgentPackageEventViewer.exe > nul 2> nul
taskkill /f /im AgentPackageSTRemote.exe > nul 2> nul
taskkill /f /im AgentPackageInternalPoller.exe > nul 2> nul
taskkill /f /im AgentPackageWindowsUpdate.exe > nul 2> nul
taskkill /f /im AgentPackageSystemTools.exe > nul 2> nul
taskkill /f /im AgentPackageHeartbeat.exe > nul 2> nul
taskkill /f /im AgentPackageUpgradeAgent > nul 2> nul
taskkill /f /im AgentPackageProgramManagement > nul 2> nul
taskkill /f /im AgentPackageRegistryExplorer.exe > nul 2> nul

timeout /t 4 /nobreak >nul

REG DELETE "HKEY_CURRENT_USER\Software\ATERA Networks" /f > nul 2> nul
REG DELETE "HKEY_LOCAL_MACHINE\SOFTWARE\ATERA Networks" /f > nul 2> nul
REG DELETE "HKEY_CLASSES_ROOT\Installer\Products\4758948C95C1B194AB15204D95B42292" /f > nul 2> nul
REG DELETE "HKEY_CLASSES_ROOT\Installer\Products\10F15BFE50893924BB61F671FEC4DE2F" /f > nul 2> nul

RMDIR /S /Q "C:\Program Files\ATERA Networks\AteraAgent" > nul 2> nul
RMDIR /S /Q "C:\Program Files (x86)\ATERA Networks" > nul 2> nul

3. Save As your notepad doc as ateraremoval.bat and remember to change Save As Type to All Files. 

4. Right click on ateraremoval.bat and select run as administrator. 

 

You can also automate this process by deploying this script through your current RMM tool or through Windows Group Policy.

I hope this article was helpful, if you have any questions, please feel free to contact me. If you would like to be notified of when I create a new post, you can subscribe to my blog alert.

author avatar
Patrick Domingues

2 Comments

  1. I could not believe how simple your fix was. This software was battling with my virus protection for AGES and everywhere I looked the uninstall was complex. Many thanks

Leave a Comment

Stay Informed

Receive instant notifications when new content is released.