Patrick Domingues

Learn how to troubleshoot and resolve the “RDP connection was denied” error. Fix issues preventing remote desktop access with simple steps and solutions.

RDP Connection Was Denied to allow a end user to remote connect to the computer?

The connection was denied because the user account is not authorized for remote login.

1. Right-click My Computer, and select Properties.
2. Select the Remote tab.
3. IF not already done: Select “Allow users to connect remotely to this computer.
4. Click “Select Users” if you want to add a non-Administrator user.
5.  Click Add.
6. Select \ type the user in question, and click OK.
7. Click OK to close the Remote Desktop Users dialog box.
8. Click OK to close the main dialog box.

To Open RDP to Public:

1. Allow port 3389 through windows firewall or your AV firewall
2. You will also have to allow port 3389 through your physical firewall \ router.
3. If default port changed the firewalls need to reflect the custom port

Change RDP Port:

You can change default port 3389 to any port you like by editing registry.

1. Locate and then click the following registry sub-key:
2. HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Terminal Server\WinStations\.
3. RDP-Tcp\PortNumber.
4. On the Edit menu, click Modify, and then click Decimal.
5. Type the new port number, and then click OK.
6. Restart Computer.

In conclusion, troubleshooting and resolving the “RDP connection was denied” error is crucial for ensuring seamless remote desktop access. By following the provided steps and implementing appropriate solutions, you can overcome the obstacles that hindered your connection. Remember to check firewall settings, user permissions, network connectivity, and ensure the target computer is powered on. With perseverance and the right approach, you’ll be able to fix the issue and regain smooth RDP access.