Patrick Domingues

Managed IT Services is a term that refers to the practice of outsourcing your company’s IT computer network support and management to improve business operations. Companies that provide these managed services are called Managed Services Providers (MSP).

These MSP companies would take the place of a full-time IT professionals that you would normally have on staff. But that’s not the only advantage of managed services.

1. REDUCE RISK

Every investment your business makes carries a certain risk. Government regulations, technologies, markets, financial conditions and markets all change at a rapid pace. When you utilize an outsourcing provider, they tend to manage a lot of this risk for you because of our industry knowledge in areas such as compliance and security issues.

2. PROACTIVE SOLUTIONS

When you choose to outsource your IT as a proactive effort, you receive better performance, nearly zero downtime and fewer glitches. They help detect problems to prevent them from becoming worse and turn into expensive repairs and increased downtime.

3. CONTROLLED + PREDICTABLE SPENDING

One of our managed services model benefits is the delivery of customized solutions for every client. This helps prevent worrying of the services that are covered and work with you on pricing options.

4. LEVEL THE PLAYING FIELD

Larger companies typically have in-house support services with a team of full-time IT professionals.  Small to medium-sized businesses can’t afford that luxury on their own. One of the benefits of managed IT services is that outsourcing helps to gain the expertise and the insight that larger companies have. This can help level the playing field between you and your competition.

5. COMPLIANCE AND SECURITY

When you outsource to an MSP that is familiar with PCI compliance standards, MSP’s minimize the risk related to credit card numbers, client data or any other sensitive information. They can implement security strategies to keep your firewall and your DMZ is up-to-date, among other security measures.

6. LOWER COSTS

The ultimate benefit of a managed services model its ability to lower business costs. One of the costs that businesses don’t always remember is that MSPs help minimize the chance of expensive network disasters.

7. ACCESS TO IT PROFESSIONALS

An MSP is essentially an in-house IT staff member but without the associated cost. When you work with an MSP you have access to knowledgeable staff that is available at your convenience for any IT problem or question you have.

8. VENDOR MANAGEMENT

They deal with the software and hardware vendors, so you don’t have to deal with and complicated and technical conversations.

9. NEW TECHNOLOGY

A top advantage of managed services is how quickly new technology can be implemented into your business. They are able to start projects right away, saving you time and money.

10. FASTER RESPONSE TIME

Depending on your service level agreement you can receive quick response time for support. They are able to repair most network problems that your business may have.

11. STAY FOCUSED ON YOUR BUSINESS

When a business has limited resources, it limits the time and attention of every manager. A key managed services benefit is helping you stay focused on your business needs and the MSP will handle the complex IT situations.

Make sure that your and business runs at its highest efficiency, and the only way to do it is to have a great MSP running your technology.

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Patrick Domingues

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